When I finally got around to buying the coat last April, the 44 no longer fit, but the size 42 (or 6) looked great. I bought it, and put it in my closet for next season.
Well now it’s well into next season and yesterday I take my new coat out of the closet; I’m finally ready to wear it. I’m all dressed and ready to leave the house to meet Carl. I cut off the tags and put it on. I do a quick mirror check and see myself in a coat that would probably fit Oprah. I don’t wear it.
Today, almost 10 months after purchasing the coat, I take it back to Searle (without a receipt) to return it for a smaller size. I’m expecting a huge argument, even though this exact coat is still sold there.
I get to the store and see a friendly-looking salesperson. “Hi, may I see the manager please?” “I’m the manager, how can I help?” I explain the situation; I show him the tags that I had cut off the coat. “No problem; let’s see if we have the coat you want.” I'm convinced he's a Zappos employee working incognito at Searle.
I see the same kind saleswoman who helped me last year. She agrees completely that I belong in the size 40 ( a size 4). I find the exact same coat in navy. It looks gorgeous. I effortlessly return my old coat and leave with the new one. I still can’t believe how easy it was.
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